vacancies

Vacancies

Customer Support Executive 

We are looking for a young energetic but diligent IT savvy professional to join our customer support team.

Working in close partnership with world-leading technology providers, we have been awarded the highest level of accreditation from global giants like Fujitsu, NetApp, Ruckus, Microsoft, Brocade, Kaspersky, Lifesize, Mutoh and other reputable vendors

As an IT Support Officer, your duties will include: configuration, commissioning of servers and storage systems, implementation of on premise and cloud  based office automation systems, troubleshooting and repair of hardware and software systems, management of backups and replication systems, server maintenance and general desktop support.

The ideal person should have:

  • Minimum of one-year experience in IT support
  • Basic understanding of WLAN technology and network systems
  • Knowledge of virtualisation and virtual infrastructure principles (VMware & Hyper-V)
  • Knowledge of IP addressing and TCP/IP Networking
  • Knowledge of Microsoft products including Active Directory, Windows Server, Windows OS, Exchange Servicer and Office Applications and Office 365
  • Good command of written and spoken English
  • High attention to detail, accuracy and efficiency
  • Basic knowledge of hardware components and desktop equipment

Candidates with basic knowledge covering up to Cisco CCNA and/or Microsoft certifications will be given preference.

The job entails supporting existing customers and installing and commissioning new systems.  Experience with Microsoft Operating Systems and knowledge of Networking technologies is mandatory.  The ideal candidate must be able to work under tight deadlines,  must be able to multi task and prioritize jobs according to severity, and must be able to work unsupervised.  The chosen candidate will possess excellent communication skills and the ability to work in a team environment.

A company vehicle and a mobile phone subscription are part of the remuneration package

If you feel you are eligible for this post, please send an email to jobs@merlin.com.mt highlighting your experience in IT Support

 

Computer / Printer Technician

Established 30 years ago, Merlin Computers Ltd has established itself as one of the leading IT Solution providers and IT Hardware and software vendor  in Malta

Working in close partnership with world-leading technology providers, we have been awarded the highest level of accreditation from global giants like Fujitsu, NetApp, Ruckus, Microsoft, Brocade, Kaspersky, Lifesize, Mutoh and other reputable vendors

As a Computer technician, your duties will include: troubleshooting and repair of various hardware components ranging from computers,  laptops, printers and UPS units,  maintenance and general support of desktop equipment, troubleshooting of clients’ systems and supporting customers over the phone.

The ideal person should have:

  • Minimum of one-year experience in IT support
  • Knowledge of Microsoft products MS Windows, MS Office, Office 365 and anti-virus and security products
  • Basic understanding of WLAN technology and network systems
  • Good command of written and spoken English
  • High attention to detail, accuracy and efficiency and the ability to work with minimal supervision
  • Sound knowledge of hardware components and desktop equipment
  • Strong interpersonal skills and willingness to take ownership of a problem from start to finish
  • A strong ability to understand the importance of delivering an excellent customer experience
  • Previous work experience with an IT company both locally and overseas

Salary and incentives depend on previous experience

If you feel you are eligible for this post, please send an email to jobs@merlin.com.mt highlighting your experience in IT Support

 

Sales Executive / Product Manager

We are looking for a young energetic but diligent IT savvy professional to join our Sales Team.  The selected candidate must have a flair for sales and will be required to take ownership and promote a brand of IT products of a hardware and software nature.

The ideal candidate must be able to work under tight deadlines to achieve targets. The chosen candidate will possess excellent communication skills and the ability to work in a team environment. Previous experience in IT Sales is mandatory.

A company vehicle and a mobile phone subscription are part of the remuneration package

If you feel you are eligible for this post, email us on smusu@merlin.com.mt with your cv highlighting past experience in a  similar post

 

Office Administrator / PA / Social Media executive

Looking for a smart outgoing personality to handle our office duties, social media presence and act as a personal assistant to the Directors.  Previous experience in this post is mandatory

If you feel you are eligible for this post, email us on smusu@merlin.com.mt with your cv highlighting past experience in a  similar post

 

 

 

 

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